Discussion about this post

User's avatar
Laura de Kreij's avatar

I admire what Tonys Chocolonely stands for and their packaging innovation is fantastic, but they could innovate on their flavours because taste trumps everything. They even have a faux factory in Amsterdam where you can select a 'fresh bar'. Their 2024 advent calendar had two small chocolates on day 9, and none on day 10 to represent global inequality. They think hard about the customer experience and see an opportunity to educate their customers, who may not otherwise know about the cocoa industry or modern slavery.

Expand full comment
1 more comment...

No posts